Client Satisfaction and Feedback

The Canada School of Public Service regularly monitors client satisfaction through evaluations and surveys. In order to help us continue to improve our services, we encourage you to provide us with your formal and informal feedback.

For public servants

The School's Client Contact Centre agents are available Monday to Friday from 7:30 a.m. to 6:00 p.m. (ET). They are committed to respond to incoming requests within two business days.

Telephone (Toll-free): 1-866-703-9598
Telephone (NCR): 819-953-5400
Teletype (TTY): 819-934-6194
Facsimile (Toll-free): 1-866-944-0454
Facsimile (NCR): 819-953-7953

For organizations

Contact the School's Business Development team:

Telephone: 819-953-7717

Issue resolution

If you have contacted our Client Contact Centre or Business Development team and feel that your question or request has not been resolved to your satisfaction, please send a message to

All personal information you provide is protected under the federal Privacy Act.

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