Contact us

Contact Us

The Canada School of Public Service welcomes your questions and feedback and is committed to responding to your requests promptly. We invite you to look for an answer in our Frequently Asked Questions.

On this page

General inquiries

Before calling the Client Contact Centre, check our self-service tips.

Client Contact Centre

Contact the School for questions and information related to registration, MyAccount, courses and events. Agents are available Monday to Friday, 7:30 a.m. to 6:00 p.m. (EST). They are committed to responding to incoming requests as quickly as possible.

E-mail:  info@csps-efpc.gc.ca
Telephone (Toll-free): 1-866-703-9598
Telephone (NCR): 819-953-5400
Teletype (TTY), using your relay service provider: Please call us at 1-866-703-9598
Facsimile (Toll-free): 1-866-944-0454

NOTICE:

The School's Client Contact Centre is experiencing higher than normal volume, which is resulting in delays in processing requests.

We apologize for any inconvenience and thank you for your patience.

Contact Us form



All personal information you provide is protected under the federal Privacy Act.

Mail:

Canada School of Public Service
373 Sussex Drive
Ottawa, Ontario
K1N 6Z2

Special Needs

Please call the Client Contact Centre to advise the School of any special needs:

Toll-free: 1-866-703-9598
NCR: 819-953-5400
TTY, using your relay service provider: 1-866-703-9598

Feedback, compliments and complaints

Feedback, compliments or complaints about your experience with the School are welcome.

Media inquiries

Telephone: 613-996-2744
E-mail: media@csps-efpc.gc.ca

Programs

Library and publications

Campuses and regional offices

Access to information and privacy

Telephone:  613-996-2717
E-mail:  atip-aiprp@csps-efpc.gc.ca

Technical difficulties

If you need assistance accessing MyAccount, including a username or password, please contact the Client Contact Centre:

Telephone (Toll-free): 1-866-703-9598
Telephone (NCR): 819-953-5400
Teletype (TTY), using your relay service provider: 1-866-703-9598
Facsimile (Toll-free): 1-866-944-0454
E-mail: info@csps-efpc.gc.ca

If you encounter technical difficulties on this Web site (not related to MyAccount), please contact CSPS.internet.EFPC@csps-efpc.gc.ca.

The School's activities and initiatives

Phoenix

Phoenix

Just-in-time training to introduce you to Phoenix, the Government of Canada's new self-serve pay and benefits system

GCcampus

GCcampus

A vibrant learning environment available anytime and from anywhere.

Improve your language skills

Improve your language skills

Explore interactive online tools designed to improve oral and written comprehension and fluency in your second official language.

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No endorsement of any products or services is expressed or implied.

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