Courses

Key Leadership Competency

Learning activities at the Canada School have been mapped against the Key Leadership Competencies External link.

Use these leadership competencies to self-assess against the requirements of your present job and to start planning for future positions in the public service.

1. Values and Ethics
   Serving with integrity and respect
2. Strategic Thinking
   Innovating through analysis and design
3. Engagement
   Mobilizing people, organizations, partners
4. Management Excellence
   Action Management - Design and Execution
   People Management - Individual and Workforce
   Financial Management - Budget and Assets
   

Values and Ethics

Professional Values

• Evaluating Federal Programs and Initiatives: Introduction  (R711)    
• Leadership Through Values and Ethics (D102)   
• Orientation to the Public Service (E131)  
• Personnel Security Screening: Advanced Level (A311)  
• Personnel Security Screening: Entry Level (A310)  
• Recordkeeping for Public Servants (I002E)  

Ethical Values

• Intellectual Property (C282E)    

Strategic Thinking

Policy

• Sustainable Development: Turning Principles into Practice (T727)     

• Internal Policy Development (T724)  
• Introduction to Public Policy Development (T718)  

• Leading Policy Development (G106)  

Understanding the World and the Future

• How China Works for Senior Executives (G137)  

• Canada in the World: An Introduction (G205)   
• How Washington Really Works (Z153)  
• How Washington Really Works for Senior Executives (Z131)  

• How China Works for Senior Executives (G137)  
• How the European Union Works (G101)   

Engagement

Client Service

• Client Service and Staffing (P210)   
• Service Excellence for Citizens (T178)   
• Service Excellence for Colleagues (T198)   
• Service Standards Lifecycle Management (T177)     
• Strategic Emergency Management Planning (C402)  

Evolving Institutions

• Collaborating Using GCPEDIA (B171)  

Partnership

• Personnel Security Screening: Advanced Level (A311)  
• Personnel Security Screening: Entry Level (A310)  

Negotiation

• Negotiating Skills (T006)     

Communications

• Being Brief: Making a Request Efficiently  (B196)  
• Creating Powerful Presentations (T037)  
• Effective Management in Communications  (T003)   
• Effective Two Minute Briefings (Z132)   
• Improving Listening Skills (T022)  
• Interpersonal Communication Skills (P607)    
• Managing a Meeting (C332E)  
• Orientation to Government Communications (I712)  
• Public Events Management (T723)  
• Soaring Beyond the Deck: Presentations with Impact (Z135)   
• Speed Reading (C337E)  
• Understanding and Applying Strategic Communications (T712)  
• Writing Agendas, Minutes and Records (T011)  
• Writing E-mails with Expertise (T603)  
• Writing in Clear and Concise Language (T008)  
• Writing Professionally in English: Basic Skills (T009)  
• Writing Professionally in French: Basic Skills (T005)  
• Writing Reports Strategically (T015)    
• Writing Targeted Briefing Notes (T034)    

Citizen Engagement

• Engaging Citizens, Partners and Stakeholders (Z119)   
• Public Consultations and Citizen Engagement  (T418)    
• Research Techniques for Effective Communications  (T717)  

Team Building

• Coaching for Effective Leadership (D101)  
• Developing Performance Agreements and Learning Plans (G133)  
• Employee Engagement through Transformational Leadership (G308)    
• Leading Scientific Teams (G100)  
• Learning to Lead Peer Coaching Groups (L116)    
• Managing Employee Performance Issues (G132)  

Management Excellence

Management Excellence: Action Management

Integrated Business Planning and Reporting

• Financial Management Essentials for the New Executive (G702)  
• GCDocs Fundamentals (I007)     
• Integrated Planning in the Public Service: An Overview (T188)    
• Transition to the Executive Role (G701)  

Government Decision Making

• Core Management Skills for Managers (G601)  
• Essentials of Authority Delegation in the Public Service for New Executives (G226)  
• Essentials of Executive Management (EX-02 and EX-03) (G127)  
• Essentials of Managing in the Public Service (G110)  
• Essentials of Managing in the Public Service for New Executives (EX-01) (G126)  
• Essentials of Supervising in the Public Service (G124)  
• Financial Management Essentials for the New Executive (G702)  
• How Ottawa Works (G203)     
• Orientation for Assistant Deputy Ministers (G221)  
• Parliamentary Committee Appearances for Assistant Deputy Ministers (Z124)  
• Parliamentary Committee Appearances for Heads of Federal Agencies (Z128)  
• Parliamentary Committee Appearances for Senior Managers (Z136)  
• Practice of Supervision Workshop (G125)  
• Preparing a Business Case (C220)    
• Preparing Treasury Board Submissions and Cabinet Documents (F708)   
• Strategic Emergency Management Planning (C402)  
• Who We Work For (C218E-2)  

Program Delivery

• Evaluating Communications Programs and Services (T720)  
• Evaluating Federal Programs and Initiatives: Introduction  (R711)    
• Facilitating a Virtual Classroom (E392)  
• Instructional Design of a Learning Activity (V706)  
• Linking Program Resources to Results (T191)   
• Managing Government Information Throughout its Life Cycle (I220)  
• Managing Grants and Contributions (F405)    
• Social Media in the Government of Canada (B334)  

Security Management

• Basic Concepts in Information Management (I001)   
• Fundamentals of Recordkeeping (I003E)  
• Personnel Security Screening: Advanced Level (A311)  
• Personnel Security Screening: Entry Level (A310)  
• Strategic Emergency Management Planning (C402)  

Project Management

• Developing Performance Agreements and Learning Plans (G133)  
• Independent Project Review: Methodology and Approach (I735)  
• Introduction to Business Process Redesign (G307)     
• Organizational Capacity, Project Complexity and Risk Assessments (I734)    
• Project Management (R901)   
• Project Planning and Control: Techniques and Tools (R710)  
• Strategic Emergency Management Planning (C402)  
• The Solicitation Process (M004)    
• Writing for the Web (A313)    

Horizontal Management

• Employee Communications in the Government of Canada (T002)  

Change Management

• Guideline for the External Use of Web 2.0 (A206E)  
• Leading Strategically (P113)  
• Navigating Through Change (E236)  
• Self-Study: The Work Force Adjustment Directive (P025E)   
• The Core of Change Management (E237)  
• Workforce Adjustment and You  (P021)   
• Workforce Management (P013)   

Crisis Management

• Leading in Times of Crisis (Z118)  

Risk Management

• Introduction to Risk Management (C210)  
• Introduction to Risk Management (C210E)  
• Strategic Emergency Management Planning (C402)  

• Operational Standard for Business Continuity Planning (T726)   

Information Management

• Access to Information and Privacy in the Government of Canada (I703)   
• Information Management - Personal Awareness and Capacity Test (IM-PACT) (I004E)  
• Information Management: Assessment and Evaluation (I210)  
• Information Management: Environment and Vision in the Government of Canada (I110)   
• Information Management: Legal and Policy Framework (I120)   
• Web Accessibility Basics (T711)   
• Web Accessibility Standard for the Government of Canada (T710)  

Regulating

• Controlling Authority (B339)  
• Controlling Authority (B339E)  
• Cost-Benefit Analysis for Federal Regulators (R004)     
• Developing Effective Regulatory Impact Analysis Statements (R005)     
• Introduction to Regulating (R001)    
• Regulatory Performance Measurement and Evaluation (R003)     
• Your Liability as a Regulator (Duty of Care) (R002)  

Management Excellence: People Management

Integrated Human Resources Planning (Individual/Organizational)

• Financial Management Essentials for the New Executive (G702)  
• Fostering the use of GCDocs (I008)     
• Human Resources Planning (P702)  
• Managing the Transition to GCDocs (I009)    
• Orientation and Integrated Planning: Understanding Your Business (P200)  

Human Resources

• Being Brief: Making a Request Efficiently  (B196)  
• Communicating Difficult Decisions Effectively  (P016)   
• Overview of the Work Force Adjustment Directive  (P015)   
• Selection for Retention and Lay-Off  (P017)   
• Transition to the Executive Role (G701)  

• Conducting Structured Interviews (P502)   
• Find the Right Fit Using an Objective Eye (C139E)   
• Introduction to Human Resources (P001)     
• Public Service Resourcing System (PSRS) (C198E)    
• Staffing for Staffing Assistants (P803)   
• Staffing for Staffing Specialists - Part I (P801)  
• Staffing for Staffing Specialists - Part II (P802)  
• Staffing: A Resourcing Tool for Managers (P901)    

• Financial Management Essentials for the New Executive (G702)  

• Defusing Crises When Dealing with Difficult Clients (T024)   
• Investigating Harassment Complaints (T703)    
• Managing Harassment Complaints (T704)    
• Mediating Conflict (T905)   
• Personnel Security Screening: Advanced Level (A311)  

• Labour Relations for Human Resources Advisors (P703)  
• Labour Relations for Non-Specialist Human Resources Advisors (P220)  
• Principles and Practices of Labour Relations for Supervisors and Managers (G244)    

• Introduction to Official Languages (P714)   

• Act on Employment Equity: Expand your Vision (C001E)    
• Introduction to Employment Equity and Diversity (P720)     
• Leading a Diverse Workforce (D103)   

• Creating a Respectful Workplace (T916)   
• Occupational Health and Safety (D002E)  
• Workplace Stress and Strategies (T601)  

• Administrative Assistants: Maximizing Your Role (T606)  
• Being Brief: Making a Request Efficiently  (B196)  
• Developing Performance Agreements and Learning Plans (G133)  
• Effective Decision Making (T904)   
• Fostering a Culture of High Performance (G215)  
• Having Difficult Conversations (G131)  
• Managing Employee Performance Issues (G132)  
• Productive Teamwork (T413)  
• Theories, Techniques and Tools of Supervision (G501)  

• Courage to Lead in the Public Service (L109)  
• Executive Group Pre-Retirement Seminar (D201)   
• Planning for Retirement (D001)  

Organization and Classification

• Organization and Classification: Tools and Methods - Part 1A (P911)  
• Organization and Classification: Tools and Methods - Part 1B (P912)  
• Organization and Classification: Tools and Methods - Part 2 (P916)   
• Orientation to Classification for Non-Specialist Human Resources Advisors (P205)  
• Orientation to Classification for Non-Specialists (P910)   

Training and Development

• Becoming Leaders: A Workshop for Women in the Federal Science and Technology Community (S408)  
• Creating Opportunities Through Networking  (B192)  
• Developing Talent through Coaching and Mentoring (L124)   
• Leadership: Reflection and Action (G305)   
• Leading for Results: Exploring Servant Leadership (G306)  
• Leading Transitions (S208)   
• Preparing for Exams and Interviews  (B189)  
• Preparing for Interviews and Written Tests Workshop (B164)  
• Preparing for Selection Interviews (P609)   
• Providing Feedback from a Coaching Perspective (L122)   
• Teaching Techniques for Occasional Trainers (V707)    
• Writing an Effective Curriculum Vitae  (B188)  

Management Excellence: Financial Management

Financial Planning and Budgeting

• Evaluating Federal Programs and Initiatives: Introduction  (R711)    
• Financial Knowledge in a Government Environment - Crown Corporations (Z116)  
• Fundamentals 1: Introduction to Procurement (M718)   
• Fundamentals 2: Legal and Policy Environment for Procurement, Materiel Management and Real Property (M714)   
• Fundamentals of Budget Formulation and Control (F002)   
• Managing Public Funds (G243)   
• Reporting and Budgeting: A Case Study  (F225)    

Financial Policy and Systems

• Financial Management Systems (F113)  
• Fundamentals 2: PMMRP Knowledge Tool and Job Aid (C137E)   
• Orientation to Financial Management (F007)   

Accounting and Reporting

• Accounting and Control of Expenditures (F601)  
• Personnel Security Screening: Advanced Level (A311)  

Audit

• Internal Audit Orientation Workshop (A705)  

Asset Management

• Aboriginal Considerations in Procurement (C223E)   
• Contract Management (M720)  
• Developing a Statement of Work and Evaluation Criteria  (M711)     
• Disposal of Surplus Moveable Crown Assets and Investment Recovery (M715)    
• Fundamentals 1: Introduction to Materiel Management (M704)   
• Fundamentals 1: Introduction to Real Property Management (M721)   
• Fundamentals 1: Overview of Materiel Management (C233E)   
• Fundamentals 1: Overview of Procurement (C235E)   
• Fundamentals 1: Overview of Real Property Management (C234E)   
• Fundamentals 3: Procurement, Materiel Management and Real Property in the Government Context (M716)   
• Green Procurement (C215E)    
• Managing the Contract for Services (M404)    
• Orientation to Contracting and Acquisition for the Non-Specialist (M712)    

Financial Analysis

• Business Analysis (F106)