Courses

Functional Communities

Public service employees who share common work purposes, functions and professional interests belong to what is known as a Functional Community. Functional communities help their members meet high professional standards as well as personal, professional and career development needs and aspirations.

• Communications
• Finance
• Human Resources
• Information Management
• Information Technology Management
• Internal Audit
• Law
• Policy
• Procurement, Materiel Management and Real Property
• Regulation
• Security
• Service Delivery

Communications

• Employee Communications in the Government of Canada (T002)  
• Evaluating Communications Programs and Services (T720)  
• Orientation to Government Communications (I712)  
• Public Events Management (T723)  
• Public Opinion Research (T717)  
• Understanding and Applying Strategic Communications (T712)  

Finance

• Accounting 101: An Introduction (F099)   
• Accounting and Control of Expenditures (F601)  
• Business Analysis (F106)  
• Developing Work Plans and Budgets (F706)  
• Financial Management Control Frameworks (F111)  
• Financial Management Systems (F113)  
• Government Planning, Budgeting, Reporting and Evaluation Cycle (F112)  
• Managing Grants and Contributions (F405)    
• Preparing a Business Case (C220)    
• Preparing Treasury Board Submissions and Cabinet Documents (F708)   
• Strategic Financial Management Series: Expectations Seminar (F115)  
• Strategic Financial Management Series: Risk Workshop  (F117)  
• Strategic Financial Management Series: Strategic Relationships for Financial Managers Seminar  (T196)  

Human Resources

• Client Service and Communication for OC Advisors - Part I (P913)  
• Client Service and Staffing (P210)   
• Find the Right Fit Using an Objective Eye (C139E)   
• Human Resources Planning (P702)  
• Introduction to Employment Equity and Diversity (P720)     
• Introduction to Human Resources (P001)     
• Introduction to Official Languages (P714)   
• Investigating Harassment Complaints (T703)    
• Labour Relations for Human Resources Advisors (P703)  
• Labour Relations for Non-Specialist Human Resources Advisors (P220)  
• Managing Harassment Complaints (T704)    
• Organization and Classification: Tools and Methods - Part 1A (P911)  
• Organization and Classification: Tools and Methods - Part 1B (P912)  
• Organization and Classification: Tools and Methods - Part 2 (P916)   
• Orientation and Integrated Planning: Understanding Your Business (P200)  
• Orientation to Classification for Non-Specialist Human Resources Advisors (P205)  
• Public Service Resourcing System (PSRS) (C198E)    
• Staffing for Staffing Assistants (P803)   
• Staffing for Staffing Specialists - Part I (P801)  
• Staffing for Staffing Specialists - Part II (P802)  
• Workforce Management  (P013)   
• Workforce Management: Train the Trainer (P022)  

Information Management

• Access to Information and Privacy in the Government of Canada (I703)   
• Information Management: Assessment and Evaluation (I210)  
• Information Management: Environment and Vision in the Government of Canada (I110)   
• Information Management: Legal and Policy Framework (I120)   
• Managing Government Information Throughout its Life Cycle (I220)  
• Records Management (I001)   

Information Technology Management

• Organizational Capacity, Project Complexity and Risk Assessments (I734)    
• Web Accessibility Standard for the Government of Canada (T710)  

Internal Audit

• Assessing Internal Controls (A706)  
• Ethics for Internal Auditors (A707)  
• Internal Audit Orientation Workshop (A705)  
• Professional Writing for Internal Auditors (A708)  
• Risk-Based Audit Planning (A704)  

Policy

• Internal Policy Development (T724)  
• Introduction to Public Policy Development (T718)  
• Writing Reports Strategically (T015)    

Procurement, Materiel Management and Real Property

• Aboriginal Considerations in Procurement (C223E)   
• Contract Management (M720)  
• Developing a Statement of Work and Selection Criteria (M711)    
• Disposal of Surplus Moveable Crown Assets and Investment Recovery (M715)   
• Fundamentals 1: Introduction to Materiel Management (M704)   
• Fundamentals 1: Introduction to Procurement (M718)   
• Fundamentals 1: Introduction to Real Property Management (M721)   
• Fundamentals 1: Overview of Materiel Management (C233E)   
• Fundamentals 1: Overview of Procurement (C235E)   
• Fundamentals 1: Overview of Real Property Management (C234E)   
• Fundamentals 2: Legal and Policy Environment for Procurement, Materiel Management and Real Property (M714)   
• Fundamentals 2: PMMRP Knowledge Tool and Job Aid (C137E)   
• Fundamentals 3: The Machinery of Government and Life Cycle Asset Management (M716)   
• Green Procurement (C215E)    
• Introduction to Commodity Management (C279)  
• Introduction to Fleet Management (C281)  
• Managing the Contract for Services (M404)    
• Orientation to Contracting and Acquisition for the Non-Specialist (M712)   
• The Solicitation Process (M004)   

Regulation

• Cost-Benefit Analysis for Federal Regulators  (R004)     
• Developing Effective Regulatory Impact Analysis Statements (R005)     
• Introduction to Regulating (R001)  
• Regulatory Performance Measurement and Evaluation (R003)     
• Your Liability as a Regulator (Duty of Care) (R002)  

Security

• Operational Standard for Business Continuity Planning (T726)   

Service Delivery

• Defusing Crises When Dealing with Difficult Clients (T024)   
• Service Excellence for Citizens (T178)   
• Service Excellence for Colleagues  (T198)   
• Service Standards Lifecycle Management (T177)