Description
Managers must be equipped to deal with unsatisfactory performance confidently. This course examines a range of practical tools, skills and techniques, designed to help managers carry out positive employee performance management, as well as options for addressing culpable and non-culpable performance issues. Participants will learn about the performance management cycle, how to assess performance and how to conduct a performance interview. [G132]
Topics include:
- identifying performance issues
- providing effective feedback
- conducting a performance interview
- distinguishing between culpable and non-culpable behaviour
- using a performance management mapping tool
This activity has been designed for managers in the Public Service of Canada.
Categories:
Learning Community: Managers
Key Leadership Competency: Engagement: Team Building, Management Excellence: People Management: Human Resources: Productive Workforce
Management Accountability Framework: People, Citizen Focused Services, Stewardship, Accountability
Cost:
$350.00 (Classroom -Instructor Led)
Schedule and Registration
Make your selection from the list of offerings and press "Register". Please ensure that you have the following information on hand: your MyAccount login name and
password and the IS reference code required for billing (provided by your administrative assistant). If you do not have a MyAccount, please contact the
Client Contact Centre.
Online registration through your MyAccount is the preferred method, but the following
options are also available: