Canada School of Public Service
The Management Accountability Framework (MAF), in its simplest form, is a set of ten statements summarizing the Treasury Board of Canada Secretariat's expectations for modern public service management. It was developed to provide public service managers, especially deputy heads, with a clear list of management expectations within an overall framework for high organizational performance.
The MAF will help to reinforce sound management in the public service by providing public service managers with a comprehensive and integrated model for management and for management improvement.
Accountabilities for results are clearly assigned and consistent with resources, and delegations are appropriate to capabilities.
Services are citizen-centred, policies and programs are developed from the "outside in", and partnerships are encouraged and effectively managed.
The essential conditions - internal coherence, corporate discipline and alignment to outcomes - are in place for providing effective strategic direction, support to the minister and Parliament, and the delivery of results.
The department manages through continuous innovation and transformation, promotes organizational learning, values corporate knowledge, and learns from its performance.
The department has the people, work environment and focus on building capacity and leadership to assure its success and a confident future for the Public Service of Canada.
Departmental research and analytic capacity is developed and sustained to assure high quality policy options, program design and advice to ministers.
Through their actions, departmental leaders continually reinforce the importance of public service values and ethics in the delivery of results to Canadians (e.g. democratic, professional, ethical and people values).
Relevant information on results (internal, service and program) is gathered and used to make departmental decisions, and public reporting is balanced, transparent, and easy to understand.
The executive team clearly defines the corporate context and practices for managing organizational and strategic risks proactively.
The departmental control regime (assets, money, people, services, etc.) is integrated and effective, and its underlying principles are clear to all staff.