Learning Tools

Learning Roadmaps

Information Management Roadmap  

This functional community includes specialists in Information Management such as records managers, librarians, archivists, as well as access to information and privacy officials

As your partner in learning, the Canada School of Public Service provides learning products and training opportunities to advance Public Service Renewal and to enhance your job performance now and in the future. With its unique window into the public service and an in-depth knowledge of government priorities, the Canada School designs products exclusively for you as a public service employee, reflecting your work environment and career paths found across government.

The Government of Canada's Policy on Learning, Training and Development states that you are responsible for acquiring and maintaining the knowledge, skills and competencies related to your position and for developing and pursuing a personal learning plan.

If you are a functional specialist in information management (IM), this Learning Roadmap is for you. It will guide the creation of your personal learning plan and help you achieve your learning goals. Learning Roadmaps outline required training, recommended learning and additional learning opportunities available from the Canada School of Public Service. They get you started on the right path and point you in the right direction throughout your career in the public service.

• Your Foundations: Required Learning
• Striving for Excellence: Recommended Learning
• Professional Development: Additional Learning Opportunities
• Selected Courses for your Community

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Your Foundations: Required Training

Throughout your career in the Public Service, the Canada School provides required training for all public servants, including the Information Management community. As an IM specialist, required training will provide you with a clearer understanding of your roles, responsibilities and delegated authorities, as well as help you contribute to the renewal of the public service. This training is available to employees for whom the Treasury Board is the employer (please see the Directive on the Administration of Required Training for further information on eligibility).

If you are a new public service employee, you are required to take the Orientation to the Public Service course. Furthermore, if you are a supervisor, manager or a senior manager, consult your learning community's roadmap for additional required and recommended learning essential to your career development. To ensure that you are registered in the above mentioned required training, please contact your departmental Required Training Coordinator.

Orientation to the Public Service

If you are an employee newly appointed to the public service, you will receive basic orientation training through a program designed to introduce you to the function, culture, values and ethics of the Public Service of Canada.

• Orientation to the Public Service (E131)  

IM Fundamentals Courses

The following courses have been identified as required training for newly appointed information management functional specialists. These courses are also available to existing IM functional specialists.

• Information Management: Environment and Vision in the Government of Canada (I110)   
• Information Management: Legal and Policy Framework (I120)   

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Striving for Excellence: Recommended Learning

The Canada School is dedicated to providing learning tools to help IM functional specialists acquire the skills, knowledge and expertise to meet evolving and complex business needs, government priorities and management initiatives as well as implement modernized management policies, practices and associated delegated authorities.

Professional Development and Certification in Information Management

The following courses have been designed by the School as part of the curriculum for IM functional specialists and will become elements of the IM certification program which is currently under development.

• Information Management: Legal and Policy Framework (I120)   
• Managing Government Information Throughout its Life Cycle (I220)  

Visit the Organizational Readiness Office (ORO) for updates on the IM Certification Program.

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Professional Development: Additional Learning Opportunities

The Canada School offers additional learning opportunities to round out your knowledge as an IM functional specialists. These relevant, accessible learning products allow you to enhance your skills in a variety of areas, improve core competencies and broaden your abilities throughout your career in the public service.

Research Publications

The School produces research publications on leading-edge topics related to public management. The publications aim to develop the strengths of public service employees by exposing them to smart practices, innovative behaviors, and the valuable insight of distinguished speakers.

• Learning Publications

Conferences and Events

The School takes you beyond the classroom with conferences, dialogue sessions and customized events to help you better understand the current issues facing the Government of Canada and its employees. Check the School's Web site for the latest conferences and events!

• Conferences and Events

E-Learning

With many offerings accessible online, the School's online products offer a great way to keep up on your learning at a flexible pace that is convenient to your schedule. Challenge yourself! One hour a month is all it takes to incorporate e-learning into your learning plan. Visit MyAccount, the doorway to the School’s new learning management system,, to get started today!

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Selected Courses for your Community

Key Leadership Competencies

The following Key Leadership Competencies reflect the skills, abilities, and characteristics that you need to meet the challenges of today and to renew the Public Service of tomorrow. The School's learning products have been mapped against these leadership competencies to help you select the products that meet your learning needs.

1. Value and Ethics - Serving through integrity and respect
2. Strategic Thinking - Innovating through analysis and ideas
3. Engagement - Mobilizing people, organizations, partners
4. Management Excellence:
   • 4a Action Management
   • 4b People Management
   • 4c Financial Management

To identify the Key Leadership Competencies associated with the courses in this roadmap, please consult the School Catalogue.

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Classroom Courses

Practitioners

Information Specialists

• Access to Information and Privacy in the Government of Canada (I703)   
• Records Management (I001)   

Career Development

• Interpersonal Communication Skills (P607)    
• Preparing for Selection Interviews (P609)   
• Writing Targeted Briefing Notes (T034)    

Supervisors/Managers

Career Development

• Defusing Crises When Dealing with Difficult Clients (T024)   
• How Ottawa Works (G203)     
• Internal Policy Development (T724)  
• Mediating Conflict (T905)   
• Negotiating Skills (T006)     
• Practice of Supervision Workshop (G125)  
• Principles and Practices of Labour Relations for Supervisors and Managers (G244)    
• Project Management (R901)   
• Project Planning and Control: Techniques and Tools (R710)  
• Staffing: A Resourcing Tool for Managers (P901)    
• Theories, Techniques and Tools of Supervision (G501)  

Leadership

• Leadership Through Values and Ethics (D102)   
• Leadership: Reflection and Action (G305)   
• Leading for Results: Exploring Servant Leadership (G306)  
• Leading Strategically: Shaping the Future of a Modernized Public Service (P113)  

Find Out More

For more information contact us or consult our catalogue.