Services to organizations
The Canada School of Public Service offers a number of services to support your organization's delivery of policies, programs and services to Canadians. We can help your organization face challenges and adapt to the complex and ever-changing environments in the federal public service.
If you are a director or manager and would like more information about our services to organizations, contact the School's Departmental Client Services team:
If you are an individual learner contact the Client Contact Centre.
Public Service Orientation
Answers to frequently asked questions from organizations regarding the first phase of the new online Public Service Orientation, which reviews public service fundamentals and includes required training for new employees.
Manager Development Program
Answers to frequently asked questions from organizations regarding the School's new Manager Development Program and other learning opportunities that help to build management excellence across the public service.
All employees who are responsible for evaluating employee performance must complete the School's online performance management mandatory training.
Training, advice and program development services for public administrations and training institutions around the world.
Language training services
Development of language training plans, access to leading-edge online language training products and tools and verification of external providers of language training services across Canada.
Learning and development for executives, events on management issues, support to leaders working with universities, and advancement of shared objectives.
Innovation and best practices
The School works with policy authorities, academia and other external players to develop existing best practices in public management into teachable content and integrate them into the courses and programs offered by the School. We also develop and disseminate knowledge on public management and leadership issues to ensure that the federal public service has access to cutting-edge ideas, research and people. In doing so, we benefit from the contributions of others, build organizational capacity, avoid duplication and identify potential synergies.
The identification of priorities for strengthening management practices in the federal public service is based on an assessment of the most critical management service-wide and reflects the views of policy centres and senior executives. Once priorities are determined, the School partners with policy authorities and leading practitioners across the federal public service to identify, analyse and validate best practices in those priority areas. This work is conducted by public management specialists as a key part of the School's support to deputy heads in building the capacity of their organizations.
Our complete list of learning publications includes selections on relevant, accessible and leading-edge practices in public management.
The School's activities and initiatives
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