Organizations: customized learning products and strategies

For Organizations

Services for organizations

The Canada School of Public Service offers a number of services to support your organization's delivery of policies, programs and services to Canadians. From tailoring customized courses to designing effective strategies to manage change, we can help your organization adapt to the complex and ever-changing environments in the public service and face new challenges.

If you are a director or manager and would like more information about our organizational services, contact the School's Business Development team:

Telephone: 819-953-7717

Individual learners should contact the Client Contact Centre.

Performance Management
All employees who are responsible for evaluating employee performance must take the School's online performance management mandatory training.

Organizational Learning Solutions
Many of the School's courses are available through a memorandum of understanding (MOU) between the School and your organization.

Change Management Advisory Services
Integrated leadership solutions to develop the potential and harness the power of intact teams.

Coaching Services
Products and services to develop coaching capacity in order to drive change, forge lasting relationships and strengthen leadership skills.

Event Planning Services
Complete event planning and production services, including program development, securing speakers, financial and logistical expertise as well as innovative marketing.

International Services
Training, advice and program development services for public administrations and training institutions around the world.

Language Training Services
Planning of language training needs, access to leading-edge online language training products and tools and verification of external providers of language training services across Canada.

University Relations
Learning and development opportunities for executives, events with academics on public management issues, support to public service leaders working with universities, alignment of academic research with federal public service priorities and advancement of objectives shared by the public and academic sectors.

Innovation and best practices

The School works with policy authorities, academia and other external players to develop existing best practices in public management into teachable content and integrate them through the entire range of learning courses and programs offered at the School. We also develop and disseminate knowledge on practical public management and leadership issues, aligned with public service priorities, to ensure that the public service has access to cutting-edge ideas, research and people. In doing so, we benefit from the contributions of others, build organizational capacity, avoid duplication and identify potential synergies.

The identification of top priorities for strengthening management practices in the public service is based upon an assessment of the most critical management issues requiring attention public service-wide, and reflects the views of policy centres and the senior executive community. Once priorities are determined, the School partners with policy authorities and leading practitioners across the public service to identify, analyse and validate best practices in these priority areas. This work is conducted by public management specialists and is a key part of the School's support to Deputy Heads in building the capacity of their organizations.

Our selection of learning publications provides access to relevant, accessible and leading-edge practices in public management.

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