Services for organizations
The Canada School of Public Service offers a number of services to support your organization's delivery of policies, programs and services to Canadians. From tailoring customized courses to designing effective strategies to manage change, we can help your organization adapt to the complex and ever-changing environments in the public service and face new challenges.
If you are a director or manager and would like more information about our organizational services, contact the School's Business Development team:
E-mail: clients@csps-efpc.gc.ca
Telephone: 819-953-7717
Individual learners should contact the Client Contact Centre.
Customized Learning Services
Access to single-window information, advice and programming that support employee and organizational development and capacity building.
Change Management Advisory Services
Integrated leadership solutions to develop the potential and harness the power of intact teams.
Coaching Services
Products and services to develop coaching capacity in order to drive change, forge lasting relationships and strengthen leadership skills.
Collaborative Learning Services
Services to integrate virtual collaboration into learning activities and create online communities of practice.
Event Planning Services
Complete event planning and production services, including program development, securing speakers, financial and logistical expertise as well as innovative marketing.
International Services
Training, advice and program development services for public administrations and training institutions around the world.
Language Training Services
Planning of language training needs, access to leading-edge online language training products and tools and verification of external providers of language training services across Canada.
Innovation and best practices
The School works with policy authorities, academia and other external players to develop existing best practices in public management into teachable content and integrate them through the entire range of learning courses and programs offered at the School. We also develop and disseminate knowledge on practical public management and leadership issues, aligned with public service priorities, to ensure that the public service has access to cutting-edge ideas, research and people. In doing so, we benefit from the contributions of others, build organizational capacity, avoid duplication and identify potential synergies.
The identification of top priorities for strengthening management practices in the public service is based upon an assessment of the most critical management issues requiring attention public service-wide, and reflects the views of policy centres and the senior executive community. Once priorities are determined, the School partners with policy authorities and leading practitioners across the public service to identify, analyse and validate best practices in these priority areas. This work is conducted by public management specialists and is a key part of the School's support to Deputy Heads in building the capacity of their organizations.
Our selection of learning publications provides access to relevant, accessible and leading-edge practices in public management.
University relations
The School's University Relations Strategy is aimed at strengthening linkages between the federal public service and Canadian universities to ensure that the public service has access to cutting-edge ideas and research, a new generation of scholars and new employees well-educated in modern public management.
In support of this strategy, we:
- offer programs that provide executives (EX-01 and above or similar responsibility) with learning and development opportunities at universities;
- organize events that engage academics on key public management issues;
- support public service leaders actively working with universities;
- catalyze and align academic research to federal public service priorities; and
- undertake projects with universities to advance shared objectives.
Development programs