Organizations: customized learning products and strategies

For organizations

Services to organizations

The Canada School of Public Service offers a number of services to support your organization's delivery of policies, programs and services to Canadians. From tailoring customized courses to designing effective strategies to manage change, we can help your organization face challenges and adapt to the complex and ever-changing environments in the federal public service.

If you are a director or manager and would like more information about our services to organizations, contact the School's Departmental Client Services team:

E-mail: clients@csps-efpc.gc.ca
Telephone: 819-953-7717

If you are an individual learner contact the Client Contact Centre.

Orientation to the Public Service

Orientation to the Public Service

Answers to frequently asked questions from organizations regarding the first phase of the new online Orientation to the Public Service program, which reviews public service fundamentals and includes required training for new employees.
Performance management

Performance management

All employees who are responsible for evaluating employee performance must complete the School's online performance management mandatory training.
Organizational learning solutions

Organizational learning solutions

Many of the School's courses are available through a memorandum of understanding (MOU) between the School and your organization.
Event planning services

Event planning services

Event planning and production services, including program development, speakers, financial and logistical expertise as well as marketing.
International services

International services

Training, advice and program development services for public administrations and training institutions around the world.
Language training services

Language training services

Development of language training plans, access to leading-edge online language training products and tools and verification of external providers of language training services across Canada.
University relations

University relations

Learning and development for executives, events on management issues, support to leaders working with universities, and advancement of shared objectives.

Innovation and best practices

The School works with policy authorities, academia and other external players to develop existing best practices in public management into teachable content and integrate them into the courses and programs offered by the School. We also develop and disseminate knowledge on public management and leadership issues to ensure that the federal public service has access to cutting-edge ideas, research and people. In doing so, we benefit from the contributions of others, build organizational capacity, avoid duplication and identify potential synergies.

The identification of priorities for strengthening management practices in the federal public service is based on an assessment of the most critical management service-wide and reflects the views of policy centres and senior executives. Once priorities are determined, the School partners with policy authorities and leading practitioners across the federal public service to identify, analyse and validate best practices in those priority areas. This work is conducted by public management specialists as a key part of the School's support to deputy heads in building the capacity of their organizations.

Our complete list of learning publications includes selections on relevant, accessible and leading-edge practices in public management.

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Date modified:
2014-07-25