Privacy Code


The Canada School of Public Service (the School) is committed to protecting the privacy of individuals. Our President and Chief Executive Officer [Footnote1] and Access to Information and Privacy (ATIP) Coordinator monitor and oversee our privacy practices.

Every employee of the School is responsible for ensuring that personal information is handled discreetly and professionally according to privacy policies and procedures.

When we use third parties to provide services, we maintain control of any personal information to which those third parties have access, and we ensure that they are held to the same high standards that we practice ourselves. We ensure that only authorized users have access to personal information.

We are subject to the provisions of the Privacy Act and the associated privacy and security policies issued by the Treasury Board of Canada Secretariat (TBS). The Act and the policies that support it require that we report formally on our privacy responsibilities. The ATIP Coordinator is responsible for these reporting and compliance obligations, and for ensuring the prompt and effective handling of any formal complaints. The ATIP Coordinator also coordinates our privacy policy, review work and our formal complaint process.

We welcome comments and feedback about our privacy practice. Contact our ATIP Coordinator.

Identifying purposes, openness

We endeavour to ensure that our learners and employees know and understand what personal information is collected, how it is used and disclosed and what safeguards protect it.

We publish the Privacy Code and notices on our Web site, distribute related information at training sessions, as appropriate, and make our policies readily available on request.


Federal public servants who participate in the required learning and training activities of the School do so as a condition of employment. They consent to the collection, use and disclosure of their personal information for the purpose of supporting the requirements of the Policy on Learning, Training and Development. Other public servants who participate in non-required training activities of the School also consent to the collection, use and disclosure of their personal information.

Employees of the School also provide their personal information. We endorse and comply with the obligations set out by TBS.


We only require employees and learners to provide the personal information that is needed to conduct School business, whether to administer our operations or deliver our services. From time to time we may use your personal information to offer additional services, such as distribute a School newsletter. We will ask for your express consent, when the service we are providing is voluntary, and you will always have the opportunity to opt out. We will tell you if you have the option of remaining anonymous. For example, when you evaluate a training program, you don't have to identify yourself. Learners will have the option to acquire information in a less privacy-intrusive manner when receiving the School's services.


Learners and employees have the right to challenge, both formally and informally, the School's compliance with its privacy policies. If an individual is not satisfied with the informal efforts to deal with a challenge, he or she can contact the School's Access to Information and Privacy Coordinator. If the matter is not resolved, he or she has the right to file a formal complaint with the Office of the Privacy Commissioner of Canada.

Employees who want to access their personal information should contact the School's ATIP Coordinator.


To ensure the accuracy of the personal information provided, the School has processes in place to validate and, when necessary, correct information. If at anytime you need to update your personal information, please contact the Client Contact Centre.


The School protects personal information by safeguards appropriate to the sensitivity of the information. In the unlikely event of an inappropriate disclosure of your personal information, or unauthorized access to it, we will advise you, and take appropriate measures to mitigate any risk arising as a result of the privacy breach.

The School has a Departmental Security Officer who is responsible for ensuring the highest standards of information security.

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