Social Media Commenting Guidelines
The Canada School of Public Service is pleased to provide social media tools to encourage information sharing, collaboration and interactivity. These tools help ensure audiences get important information on the School's courses, events, programs and services. Comments are welcome on most social media tools, although you may need to log in or create an account with the specific social media tool before you can provide your comments.
The School's use of social media tools is intended to facilitate the interaction between the users of these tools and the School, and in no way verifies or confirms either the accuracy of the comments submitted by outside individuals or their compliance with these guidelines. The School does not endorse any of the views in the comments that are posted and reserves the right to report or block followers that do not adhere to these guidelines.
What is, and isn't, acceptable?
You are fully responsible for everything that you submit in your comments. All posted comments are in the public domain. Please keep your submissions relevant to the topic and be civil.
The School will not tolerate comments that are offensive to an individual or an organization, rude in tone or abusive. The School does not discriminate against any views, but it reserves the right to report or block followers who post comments that are:
- racist, sexist, hateful, slanderous, insulting, offensive or life-threatening messages;
- serious, unproven, unsupported or inaccurate accusations against individuals or organizations;
- abusive, aggressive, coarse, explicit, vulgar, violent, obscene or pornographic in nature;
- personal attacks and/or defamatory statements;
- against copyright rules (e.g. posting excerpts from other sites without permission and attribution);
- in violation of someone's privacy (e.g. providing personal information such as phone numbers and e-mail addresses);
- announcements, solicitations, advertisements or endorsements of any financial, political, labour, commercial or non-governmental organizations and agencies;
- irrelevant messages;
- written in all CAPS (it is difficult to read and is interpreted as yelling);
- written in a language other than English or French;
- press releases or commercial promotions;
- illegal or suggest illegal activity.
In short, be respectful and make sure your comments are relevant to the section where they are posted. If you have any questions about these guidelines or how the School applies them, please contact the School's Communications and Marketing team.
A few other important notes:
- The School cannot commit to reply to every comment posted. It will, however, attempt to engage in conversations when possible.
- The views of participants commenting on these pages do not necessarily represent the views of the School.
- You participate at your own risk, taking personal responsibility for your comments, your username and any information you provide. To protect your own privacy and the privacy of others, please do not include phone numbers or e-mail addresses in the body of your comments.
- Media representatives are asked to refrain from submitting questions through Twitter. They should send questions to the School's Media Relations team directly. Questions from the media will not be posted nor replied to.
- Additional information can be found in the Terms and Conditions on the School's Web site.
How are comments moderated?
All comments are moderated. Some may be pre-moderated or screened beforehand, which means that the School will read the comments before they are published to make sure they adhere to these guidelines. The School will do its best to post the comments promptly.
The School will not edit comments, but to ensure that your comments are posted, the School asks that users follow these guidelines.
Comments will be moderated during regular working hours, Monday to Friday from 9:00 a.m. to 5:00 p.m. EST/EDT, and occasionally during holidays, after core hours and on weekends.
What if I see a comment I don't like?
If you disagree with a comment, you are welcome to respond. If you feel that someone has violated these guidelines, click on the "Report" link found beside every comment and indicate the problem.
Can I post School photos and videos on my own Web site or elsewhere?
Refer to the Terms and Conditions on the School's Web site.
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