Being Brief: Making a Request Efficiently (B196)

Description

Type: Classroom
Duration: 07:30 hours

The way in which public servants communicate is changing and adapting to new work realities. This interactive course provides strategies and tools to make verbal requests in two minutes or less while ensuring that a complete and well-constructed message is delivered. At the end of the course, participants will be able to express their requests explicitly and concisely to their immediate supervisor or director who will in turn adopt the same model to effectively share their thoughts.

Topics include:

  • concision
  • how to summarize
  • making a request

Notes:

This activity has been designed for public servants and functional specialists in communications in the public service of Canada. If you are an EX-level employee, the School recommends the course Effective Two Minute Briefings (Z132).

More about this course
  • Topics: Communications; Service excellence
  • Community: Employees
  • Business line: Transferable Skills
  • Provider: Canada School of Public Service

Upcoming offerings

All classroom courses have been suspended until further notice and have temporarily been removed from our catalogue. However, our online courses, including self-paced required training and language maintenance tools, remain available through your GCcampus account.

Note: GCcampus is accessible through public networks. You do not need to connect to the GC network to access it.


Features

COVID19

Information for Government of Canada employees: Coronavirus disease (COVID-19)

Updates for employees on COVID-19, telework, advisories, messages and resources to share.
COVID-19: Learning resources

COVID-19: Learning resourcesNew

Learning resources to support public servants during the COVID‑19 pandemic.

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