Do We Have a Failure to Communicate? (C049)

Description

Type: Online
Duration: 00:30 hours

Communicating effectively can be challenging when the message is difficult. Because these challenges typically involve emotions such as hurt, anger, or confusion, it's not uncommon for people to avoid one another or shut down, preventing what could be a productive exchange at many levels. In this course, you'll examine some common communication challenges and how to successfully navigate them. By showing patience, perseverance, and accountability, you can get communication back on track and reach mutual understanding and agreement.

More about this course
  • Topics: Communications; Personal development; Communication skills; Personal and team development
  • Community: Employees; Supervisors; Managers
  • Business line: Transferable Skills
  • Provider: Skillsoft

Upcoming offerings

To register, you will be prompted to log in to your GCcampus account.

DateTitleTypeLocationLanguage
Self-pacedDo We Have a Failure to Communicate? (C049)OnlineOnlineEnglish

Features

COVID19

Information for Government of Canada employees: Coronavirus disease (COVID-19)

Updates for employees on COVID-19, telework, advisories, messages and resources to share.
COVID-19: Learning resources

COVID-19: Learning resourcesNew

Learning resources to support public servants during the COVID‑19 pandemic.

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