Communicating a message effectively can be challenging when the message itself is difficult to convey. This online self-paced course examines common communication challenges and how to navigate through them using patience, perseverance and accountability. Participants will learn to get their messaging back on track through exercises focused on finding mutual understanding and agreement.
- identifying the signs of a miscommunication
- resolving miscommunications
- communicating messages that may be difficult for your audience to accept
- exploring techniques for fixing or improving gaps in communication