Managing Employee Performance Issues (G132)


Type: Classroom
Duration: 07:30 hours

Managers must be equipped to deal confidently with unsatisfactory performance. This course examines a range of practical tools, skills and techniques designed to help managers carry out positive employee performance management, as well as options for addressing culpable and non-culpable performance issues. Participants will familiarize themselves with the performance management cycle, and learn how to assess performance and conduct performance interviews.

Topics include:

  • identifying performance issues
  • providing effective feedback
  • conducting a performance interview
  • distinguishing between culpable and non-culpable behaviours
  • using a performance management decision-making process
More about this course
  • Topics: Human resources; Talent management; Leadership
  • Community: Supervisors; Managers
  • Business line: Respectful and Inclusive Workplace
  • Provider: Canada School of Public Service

Upcoming offerings

All classroom courses have been suspended until further notice and have temporarily been removed from our catalogue. However, our online courses, including self-paced required training and language maintenance tools, remain available through your GCcampus account.

Note: GCcampus is accessible through public networks. You do not need to connect to the GC network to access it.



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