Creating and sustaining a culture of high performance in the Government of Canada is key to ensuring the delivery of high-quality programs and services to Canadians. This online self-paced course, which is mandatory for managers and supervisors with performance management responsibilities, provides the information they need to fulfill their various roles and implement performance management principles and practices. In preparation for an online certification test, participants will study the basic concepts of performance management and related time-specific requirements, identify different types of behaviour, and learn how to apply best practices and effective techniques through useful, real-life exercises.
- introducing the Performance Management Annual Cycle
- establishing performance expectations
- understanding how to do a performance review
- finalizing a performance assessment