Labour Relations: Principles and Practices for Managers (G244)


Type: Classroom
Duration: 22:30 hours

Supervisors and managers are expected to know the foundations and practices of the labour relations regime in the public service. This course examines the dynamics of modern labour relations from dispute resolution to joint problem-solving. Participants will study, from both the employer and union perspectives, the implications of an approach based on collaboration and partnership.

Topics include:

  • management rights and limitations
  • collective agreements
  • performance management
  • elements of negotiation and mediation
  • the grievance process
More about this course
  • Topics: Human resources; Workplace management
  • Community: Supervisors; Managers; Executives; Directors
  • Business line: GC and Public Sector Skills
  • Provider: Canada School of Public Service

Upcoming offerings

All classroom courses have been suspended until further notice and have temporarily been removed from our catalogue. However, our online courses, including self-paced required training and language maintenance tools, remain available through your GCcampus account.

Note: GCcampus is accessible through public networks. You do not need to connect to the GC network to access it.



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