Becoming a supervisor is a significant career shift that involves taking on new responsibilities, developing new skills and adopting new behaviours. This online self-paced course provides foundational information to support public service supervisors at the start of their career transition. Participants will learn more about their new role, the expectations upon them, how to work with their new team, and how to become an effective supervisor.
- using emotional intelligence to establish good working relationships
- understanding the six key leadership competencies necessary for public service leaders
- managing team performance to meet expected results
- creating an environment that promotes engagement and trust
This course is a prerequisite for the Supervisor Development Program. Learn more about the Supervisor Development Program.