Handling Team Conflict (W008)


Type: Online
Duration: 00:30 hours

Successful teams are characterized by clear direction, trust among team members, effective communication, and the ability to resolve conflict quickly. The survival of a team depends on its leader being able to recognize conflict, diagnose its cause, and use efficient strategies for resolving the issue. In this course, you'll learn about what causes conflict within a team and the important role of healthy communication in handling conflict. You'll also learn about best practices to resolving conflict and the tenets of principled negotiation. Finally, you'll learn guidelines for addressing one type of team conflict—lack of trust.

More about this course
  • Topics: Government priorities; Respectful and inclusive workplace; Personal development; Personal and team development
  • Community: Employees; Supervisors; Managers; Executives; Directors; Directors General; Assistant Deputy Ministers
  • Business line: Respectful and Inclusive Workplace
  • Provider: Skillsoft

Upcoming offerings

To register, you will be prompted to log in to your GCcampus account.

Self-pacedHandling Team Conflict (W008)OnlineOnlineEnglish



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