Duration: 00:30 hours
The success of a team depends on its leader being able to recognize conflict, diagnose its cause and use efficient strategies to resolve the issue. This online self-paced course imparts best practices for resolving team conflict, and explores the tenets of principled negotiation and how to address lack of trust within a team. Participants will learn about what causes conflict within a team and the important role of healthy communication in resolving team conflict.
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