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Handling Team Conflict (W008)


Type: Online
Duration: 00:30 hours
Status: Archived

The success of a team depends on its leader being able to recognize conflict, diagnose its cause and use efficient strategies to resolve the issue. This online self-paced course imparts best practices for resolving team conflict, and explores the tenets of principled negotiation and how to address lack of trust within a team. Participants will learn about what causes conflict within a team and the important role of healthy communication in resolving team conflict.

Topics include:

  • causes of conflict on a team
  • strategies to resolve team conflict
  • using principled negotiation to manage team conflict
  • restoring trust on a team

More details

More about this course
  • Topics: Government priorities; Personal and team development; Personal development; Respectful and inclusive workplace
  • Community: Assistant Deputy Ministers; Directors; Directors General; Employees; Executives; Managers; Supervisors
  • Business line: Respectful and Inclusive Workplace
  • Provider: Skillsoft

Upcoming offerings

There are no available offerings for this course at the moment.


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