Working with Difficult People: How to Work with Negative People (X044)

Description

Type: Online
Duration: 01:00 hours

For some people, nothing is ever good enough. They complain nonstop about everything from their latest project to the weather. Others may whine or place blame where it may not belong. Negative people contribute to an unproductive work environment and tend to make the people around them feel negative as well. To limit the adverse impact negative people can have in the workplace, you need a set of tools and techniques at your disposal suited to the particular type of negative person you may be dealing with. This course delves into the characteristics of common types of negative people in the workplace and discusses strategies for dealing with their behaviour.

Notes:

Please note that this online course will be removed from our catalogue on March 31, 2020. The Canada School of Public Service is reviewing all courses and their content, resulting in the removal of some courses from its directory. Registration will be available until 4:00 pm (EST) on March 6, 2020. Those already registered will have until 4:00 pm (EDT) on March 31, 2020 to complete it, after which the course will no longer be accessible. If you have already started the course and wish to complete it, consult your list of courses under the "In progress" tab, in the "My learning" section in your GCcampus account. If you have completed the course and would like to take it again, see your list of courses under the "Completed" tab, in the "My Learning" sections. Please note that the course will be removed from the offerings as of 4:00 pm (EDT) on March 31, 2020.

More about this course
  • Topics: Communications; Personal development; Communication skills
  • Community: Employees
  • Business line: Respectful and Inclusive Workplace
  • Provider: Skillsoft

Upcoming offerings

To register, you will be prompted to log in to your GCcampus account.

DateTitleTypeLocationLanguage
Self-pacedWorking with Difficult People: How to Work with Negative People (X044)OnlineOnlineEnglish

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