Facing the Management Challenges of Difficult behaviour and Diverse Teams (X176)

Description

Type: Online
Duration: 00:30 hours

As a manager, it can be daunting to find yourself in charge of a diverse group, comprised of different age ranges, backgrounds, and experiences. It's inevitable that you'll encounter difficulties. Effectively handling conflict, whether it's team conflict or difficult employee behaviour, is essential to productivity and requires developing conflict management skills. This course covers useful techniques and processes for conflict resolution. You'll learn methods for resolving conflict when dealing with an employee's difficult behaviour. You'll also learn ways of effectively managing team conflict and understanding and dealing with conflict in the workplace as a whole.

More about this course
  • Topics: Human resources; Personal development; Personal and team development
  • Community: Supervisors; Managers
  • Business line: GC and Public Sector Skills
  • Provider: Skillsoft

Upcoming offerings

To register, you will be prompted to log in to your GCcampus account.

DateTitleTypeLocationLanguage
Self-pacedFacing the Management Challenges of Difficult behaviour and Diverse Teams (X176)OnlineOnlineEnglish

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