Language selection


Applying Virtual Assistant Technology (I615)


Type: Online
Duration: 00:21 hours
Status: Active

The virtual assistant and the personal digital assistant are innovations that enable the workforce to make use of artificial intelligence in day-to-day operations. This online self-paced course outlines the benefits, best practices and trends in virtual assistant technology, such as using chat bots to reduce repetitive office tasks or personalize automated client interactions. Participants will explore the potential of virtual assistant technology and review smart future-proofing strategies that can lead to success in the digital marketplace.

Topics include:

  • exploring the benefits of virtual assistant technology
  • applying best practices to streamline implementation
  • overcoming the technology challenges
  • positioning organizations for smart growth
  • investing in future-proofing strategies

More details

More about this course
  • Topics: Career development; Information management; Information technologies; Official languages; Personal and team development; Personal development; Service excellence
  • Community: Employees; Managers; Supervisors
  • Business line: Digital Academy
  • Provider: Skillsoft

Upcoming offerings

To register, you will be prompted to log in to your GCcampus account.

List of available offerings for course I615
Self-pacedApplying Virtual Assistant Technology (I615)OnlineOnlineEnglish


Mobile App: Reconciliation: A Starting Point

Download the "Reconciliation: A Starting Point" app to access a wealth of information on Indigenous Peoples in Canada, key historical events, and reconciliation.

Anti-Racism Learning Series

The Anti-Racism Learning Series provides access to tools, job aids, courses, workshops and events on topics such as anti-Black racism, unconscious bias, disaggregated data, mental health and the challenges faced by visible minorities in the public service.

This website is continually being updated in response to your feedback.

Let us know what you think of it.
Which platform is your comment about? (required)
Date modified: