Language selection

Search

Modernizing Public Services for Managers (I800)

Description

Type: Virtual classroom
Duration: 07:00 hours
Status: Active

In response to the increased demand for modernized government services, the public service must adopt new ways of thinking and doing that are more iterative, collaborative and responsive to emerging needs. This course aims to help managers set the conditions for their teams to reflect on what "modern government" means for the public service and to shape their practices in line with the Government of Canada's Digital Operations Strategic Plan. Through a series of self-paced and instructor-facilitated learning modules, participants will take a comprehensive look at the Government of Canada Digital Standards (part of the new Policy on Service and Digital) and learn how to apply them to deliver better products and improved services.

Topics include:

  • enabling a more agile and digital-first working environment
  • exploring the meaning of digital in a government service improvement context
  • identifying barriers to change and the impact of modernization on organizational culture
  • leading teams in new ways and embracing new approaches to doing business
  • exploring the expected behaviours associated with digital management

Notes:

This course includes both self-directed and instructor-facilitated learning modules:

  1. Module 1: Bringing a Digital Mindset into Government (self-paced)
  2. Module 2: Empowering Managers to Deliver on Modernizing Government (instructor-led)
  3. Module 3: Modern Leadership Approaches for Supporting Teams (self-paced/instructor-led)

More details

More about this course
  • Topics: Building the workforce; Government priorities; Operational effectiveness; Personal development; Policy and regulation; Service excellence
  • Community: Managers
  • Business line: Digital Academy
  • Provider: Canada School of Public Service

Upcoming offerings

To register, you will be prompted to log in to your GCcampus account.

List of available offerings for course I800
DateTitleTypeLocationLanguage
August 19, 2021Modernizing Public Services for Managers (I800)Virtual classroomVirtual EST / Virtuelle HNEEnglish
August 23, 2021Modernizing Public Services for Managers (I800)Virtual classroomVirtual EST / Virtuelle HNEFrench
August 25, 2021Modernizing Public Services for Managers (I800)Virtual classroomVirtual EST / Virtuelle HNEFrench
August 26, 2021Modernizing Public Services for Managers (I800)Virtual classroomVirtual EST / Virtuelle HNEEnglish
September 7, 2021Modernizing Public Services for Managers (I800)Virtual classroomVirtual EST / Virtuelle HNEEnglish
September 7, 2021Modernizing Public Services for Managers (I800)Virtual classroomVirtual EST / Virtuelle HNEEnglish
September 13, 2021Modernizing Public Services for Managers (I800)Virtual classroomVirtual EST / Virtuelle HNEEnglish
September 15, 2021Modernizing Public Services for Managers (I800)Virtual classroomVirtual EST / Virtuelle HNEFrench
September 29, 2021Modernizing Public Services for Managers (I800)Virtual classroomVirtual EST / Virtuelle HNEFrench
October 12, 2021Modernizing Public Services for Managers (I800)Virtual classroomVirtual EST / Virtuelle HNEEnglish
November 18, 2021Modernizing Public Services for Managers (I800)Virtual classroomVirtual EST / Virtuelle HNEFrench

Features

Mobile App: Reconciliation: A Starting Point

Download the "Reconciliation: A Starting Point" app to access a wealth of information on Indigenous Peoples in Canada, key historical events, and reconciliation.

Anti-Racism Learning Series

The Anti-Racism Learning Series provides access to tools, job aids, courses, workshops and events on topics such as anti-Black racism, unconscious bias, disaggregated data, mental health and the challenges faced by visible minorities in the public service.

This website is continually being updated in response to your feedback.

Let us know what you think of it.
Which platform is your comment about? (required)
Date modified: