Language selection


Notice: To enable the transition to a new learning platform that is replacing GCcampus, all learners who are currently registered for online self-paced courses or self-paced certification programs in GCcampus must complete their in‑progress learning activities before February 4, 2022, at 5:00 pm (PT). Any training that is incomplete after this date will need to be restarted in the new platform, and all previous progress will be lost. Learn more about the School's new learning platform

Design Thinking for Innovation: Stakeholder Engagement (T937)


Type: Online
Duration: 00:24 hours
Status: Active

Engaging directly with stakeholders helps to identify their specific motivations or unmet needs, which in turn can enable the creation of successful solutions. This online self-paced course provides insights into the best ways to engage and interact directly with key stakeholders using design thinking methods. Participants will learn how to apply an empathetic mindset and use tools such as maps and personas to understand their stakeholders' points of view and better respond to their needs.

Topics include:

  • applying an empathetic mindset in design thinking
  • using stakeholder maps
  • exploring knowns and unknowns
  • understanding experienced-based and interaction-based design thinking tools
  • creating personas step by step


This course was developed with subject matter provided by PDD Group Ltd. (

More details

More about this course
  • Topics: Career development; Personal development
  • Community: Directors; Employees; Managers; Supervisors
  • Business line: Transferable Skills
  • Provider: Skillsoft

Upcoming offerings

To register, you will be prompted to log in to your GCcampus account.

List of available offerings for course T937
Self-pacedDesign Thinking for Innovation: Stakeholder Engagement (T937)OnlineOnlineEnglish


An Answer to Rex Murphy's Questions on Racism In Canada by Deputy Minister Daniel Quan-Watson

In this powerful video testimony, Deputy Minister Daniel Quan-Watson shares his personal experiences of racism, including as a public servant representing Canada on the world stage.

Anti-Racism Learning Series

Access tools, job aids, courses, workshops and events on topics such as anti-Black racism, unconscious bias, disaggregated data, mental health and the challenges faced by visible minorities in the public service.

This website is continually being updated in response to your feedback.

Let us know what you think of it.
Which platform is your comment about? (required)
Date modified: