Duration: 00:30 hours
The success of a team depends on its leader being able to recognize conflict, diagnose its cause and use efficient strategies to resolve the issue. This online self-paced course imparts best practices for resolving team conflict, and explores the tenets of principled negotiation and how to address lack of trust within a team. Participants will learn about what causes conflict within a team and the important role of healthy communication in resolving team conflict.
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Download the "Reconciliation: A Starting Point" app to access a wealth of information on Indigenous Peoples in Canada, key historical events, and reconciliation.
The Anti-Racism Learning Series provides access to tools, job aids, courses, workshops and events on topics such as anti-Black racism, unconscious bias, disaggregated data, mental health and the challenges faced by visible minorities in the public service.
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