Duration: 01:00 hours
To achieve a successful compromise in any negotiation, being able to clearly and effectively communicate is an essential skill. This online self-paced course explores ways of communicating effectively to better connect with the other party in a negotiation and facilitate reaching a mutual agreement. Participants will develop skills in setting the proper tone for negotiation, delivering a clear and effective proposal, and reacting positively throughout the negotiation process.
The course has been replaced by The First Steps in Negotiating (X183).
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