MySchool News - June 2015

MySchool News – June 2015

MySchool News is your source for the latest news and information about upcoming courses, events and other learning activities offered by the School.

Spotlight

Talent management: Enabling high performance

In her first report to the Prime Minister on the Public Service of Canada, Janice Charette, Clerk of the Privy Council, highlighted talent management as a key priority, both for the year to come and for the future of the public service.

To achieve the vision of excellence articulated by Blueprint 2020, the Clerk emphasized, the public service must develop—and make best use of—the talent, commitment and engagement of its employees.

Shifting demographics demand careful recruitment and HR planning "to avoid creating a demographic hole that will lead to problems in the years ahead." Everyone, from new hires to experienced executives, "needs to have a clear understanding about the expected results of our programs and services, and their role in achieving those results."

The public service must be "deliberate and methodical" in building increasingly important skills and abilities. And in order to motivate and inspire high performance, success must be recognized and rewarded.

The Clerk identified learning and development as a critical pillar of the talent management process and named the School's revitalized curriculum as a key support for developing public service excellence.

With more than 212,000 participants registering for School offerings in 2014–2015, the new common curriculum has the reach required to implement the government's enterprise-wide approach to learning. It bolsters the knowledge and skills—like the key leadership competencies—that are required across the entire public service.

The School addresses all of the priorities Ms. Charette names in her report. To name just a few examples, it provides required training and special events on the new Directive on Performance Management, offers a growing ecosystem of professional development opportunities and celebrates achievements through its Public Service Proud series. It also enhances recruitment efforts by reaching out to Canadian universities and fosters innovation through collaborative events like the National Student Paper Competition on the Future of the Public Service.

More and more offerings in the common curriculum are available to all public servants to provide motivated employees with opportunities to develop interests and skills. The first online phase of the Manager Development Program, for example—required training for new managers—is also open to all public servants.

The annual Manion Lecture, which features high-profile speakers on topics in leadership and public management, is now available free of charge and webcast across the country. Watch for the video of the most recent lecture, coming soon on YouTube.

Events also offer career-building tools for public servants. This year's Career Boot Camp, for example, which was open to all public service professionals and attended by more than 1,000, is held up in the Clerk's report as an inspiring example. Others, like the recent session on ADM Collective Management, focused on the needs of specific communities.

Take charge of the development of your career and help your employees do the same. Check out the School's learning application today!

Authority Delegation Training for Managers (G110) is now online!

While the first phase of the Manager Development Program includes the training required to receive signing authorities, managers often require immediate or "just-in-time" certification (as the result of a change in duties or an acting appointment, for example).

For these learners, the School is now offering a new online self-paced course Authority Delegation Training for Managers (G110) to replace the five-day classroom version. The course takes approximately 15 hours to complete, including the authority delegation validation assessment (C451).

If you need to take this course, please contact your organization's Required Training Coordinator. For more information, visit the School's Web site.

The 2015 Manion Lecture sets a new standard

Ms. Helen Clark delivers the 2015 Manion Lecture.

The 2015 Manion Lecture set a number of "firsts" for this prestigious annual event: it was the first to be offered at no charge to all public servants and to be webcast live across Canada. This year's lecture was also the best attended to date, with more than 500 people attending in person—including deputy ministers, ambassadors and senior public service executives—and some 200 more following online.

Held on May 26 at the Shaw Centre in Ottawa, the Lecture featured Helen Clark, Administrator of the United Nations Development Programme since 2009 and former prime minister of New Zealand. Ms. Clark outlined the remarkable accomplishments achieved in pursuit of the Millennium Development Goals, such as cutting rates of infant mortality and extreme poverty in half—a milestone to which Canada contributed.

After describing current global challenges—such as growing inequality, insecurity and gender-based violence—Ms. Clark spoke of the gathering international momentum to address them. She outlined how "the new global agenda is shaping up to be bigger, bolder and more transformational" than the Millennium Development Goals and emphasized the important role of an ethical public service in achieving it.

She also emphasized the importance of fostering engagement among public servants and moving from "the concept of 'New Public Management' to a 'New Public Passion.'" Public service, when seen as a meaningful calling where people can make a difference, can inspire extraordinary results.

Ms. Clark held up Blueprint 2020 as a good example of the "visionary leadership" required to achieve public service excellence, which thrives on "the support of reform-minded leaders who can promote a vision of continuous learning, innovation and adaptation to meet the evolving needs of society." She believes the process of generating and implementing the Blueprint 2020 vision "is a valuable experience to share with other [nations] — both developed and developing."

The Lecture was well received by the hundreds of public servants who attended. Paul J. Donaldson, an analyst with the RCMP, appreciated its emphasis on broad culture change and what such transformation can achieve. "The public service is becoming more ethical and responsive," he said. "But change will take time. I thought the speech served as great motivation for a public service that often finds itself targeted for criticism."

Amanda Troupe, an analyst with Treasury Board Secretariat and member of the Federal Youth Network, was pleased both by the large number of young people in the audience and by Ms. Clark's emphasis on the value of engaging youth in the public service. "As someone with a people-management background, I was pleased to hear Ms. Clark highlight the importance of a high-performing and engaged public service."

Christine Duong, Director of Learning and Well-being at Aboriginal Affairs and Northern Development, found the Lecture a source of inspiration and pride. "It's great to hear a leader at her level explain how the public service can make a significant contribution to both national and international issues."

The 2015 Manion Lecture also generated a buzz on social media, including Twitter:

We are already hard at work on next year's event, seeking out other inspiring speakers and topics to promote the pride and innovation that will be the hallmarks of tomorrow's public service. Meanwhile, take advantage of all the other learning opportunities the School has to offer in support of transformation and public service excellence—visit our Web site to explore them!

Learn from experience. Learn from experts: Meet Sylvie Charlebois

Sylvie Charlebois

"I've never been a traditionalist as an accountant—I'm more innovative," Sylvie Charlebois tells us. With 34 years of finance experience in the public and parapublic sectors behind her, she encourages her learners at the School to push the envelope in this field, which is sometimes seen as risk averse.

Regulations, principles, processes—Sylvie knows them by heart. Courses she teaches at the School include authority delegation training (for directors and directors general), finance courses (for finance officers and administrative personnel) and other more general offerings (for managers and program officers).

In addition to sharing her expertise to help her learners meet rigorous standards, Sylvie strives to foster a questioning approach to best practices in finance. Her aim is to lead her learners into innovation and creativity in making full use of the processes and tools available to them.

"There are many systems in finance," Sylvie notes, "but if we use them to their full potential, if we push them further, we can make our business practices evolve. And that's very exciting!"

When she sees this behavioural shift take place in the public servants she has taught, Sylvie feels that she has made a concrete contribution to the development of talent in the public service. "I've had directors in my authority delegation courses whose employees took my finance courses. They've thanked me for inspiring a change in their financial officers that was immediately noticeable upon their return to work. They've told me that I motivated them and encouraged them to innovate."

While she wants her learners to adopt systems, she also insists that they get engaged in their role as public servants and make it their own. "Each of us is responsible for finding a concrete place in the broad work objectives of the public service. My role is to build a common understanding of those broad goals and then to get learners to think about what they can do at their level to make them happen."

A complete profile for Sylvie Charlebois, which includes a video, can be found on the School's Web site, as well as a list of courses offered in finance and authority delegation. Sylvie conducts most of her courses in both official languages and across the country.

In the regions

Visit What's happening at the School for information on upcoming courses and activities in your region.

Featured courses

Here is a selection of courses offered by the School. Visit the Courses and Programs section of our Web site for other courses to meet your specific learning needs.

Communications

Finance

GCDOCS

Human Resources

Information Technology Management

Online Courses

Procurement, Materiel Management and Real Property

Regulation

Featured events

The School has a host of activities scheduled over the coming months, including the following.

Please consult the School's complete list of upcoming events.

Good to know

A new Key Leadership Competencies profile for tomorrow's public service

Public service leaders are familiar with the Key Leadership Competencies profile as the standard for their recruitment and performance assessment and the foundation of their learning, development and talent management. Over the course of 2015–2016, the Office of the Chief Human Resources Officer is implementing an update to this essential tool.

Renewed after extensive review and consultations, the new profile reflects the rapidly shifting environment that the public service must respond to, including new technologies, accelerating change, increased complexity and globalization. It also reflects our shared vision of public service excellence.

The new preamble situates the Key Leadership Competencies clearly in the Blueprint 2020 context. In addition to the four "classic" competencies of creating vision and strategy, mobilizing people, upholding integrity and respect and achieving results, two new competencies—collaborating with partners and stakeholders and promoting innovation and guiding change—emphasize horizontality, agility and resilience in the face of change.

The School is in the process of updating its leadership curriculum to reflect the new profile. As the Clerk noted in this year's report to the Prime Minister on the Public Service of Canada, the School's programming will provide important support as the public service strives to build the new competencies among its leadership ranks.

For an in-depth discussion of the new competencies and what they mean for your career, your organization and the public service as a whole, don't miss the School's upcoming event on June 23, featuring deputy minister speakers Daniel Watson, Graham Flack and Karen Ellis.


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