Contact us

Contact Us

The Canada School of Public Service welcomes your questions and feedback and is committed to responding to your requests promptly. We invite you to look for an answer in our Frequently Asked Questions.

On this page

General inquiries

Before calling the Client Contact Centre, check our self-service tips.

Client Contact Centre

The Client Contact Centre can provide information related to your account, password, registration, technical issues and special needs. Agents are available Monday to Friday, 8:00 a.m. to 8:00 p.m. (ET) and will respond to your requests as quickly as possible. Non-urgent requests can be sent by email; an initial response will generally be provided within three business days.

For more information, please see our service standards.

Telephone (Toll-free): 1-866-703-9598
Telephone (NCR): 819-953-5400
Teletype (TTY), using your relay service provider: Please call us at 1-866-703-9598
Facsimile (Toll-free): 1-866-944-0454

Contact Us form

All personal information you provide is protected under the federal Privacy Act.


Canada School of Public Service
373 Sussex Drive
Ottawa, Ontario
K1N 6Z2

Special Needs

Please call the Client Contact Centre to advise the School of any special needs:

Toll-free: 1-866-703-9598
NCR: 819-953-5400
TTY, using your relay service provider: 1-866-703-9598

Feedback, compliments and complaints

Feedback, compliments or complaints about your experience with the School are welcome.

Media inquiries

Telephone: 613-996-2744


Library and publications

Campuses and regional offices

Access to information and privacy

Telephone:  613-301-3837

Technical difficulties

If you need assistance accessing MyAccount, including a username or password, please contact the Client Contact Centre:

Telephone (Toll-free): 1-866-703-9598
Telephone (NCR): 819-953-5400
Teletype (TTY), using your relay service provider: 1-866-703-9598
Facsimile (Toll-free): 1-866-944-0454

If you encounter technical difficulties on this website (not related to MyAccount), please contact

The School's activities and initiatives



Training to introduce you to Phoenix, the Government of Canada's self-serve pay and benefits system.



A vibrant learning environment available anytime and from anywhere.

Improve your language skills

Improve your language skills

Explore interactive online tools designed to improve oral and written comprehension and fluency in your second official language.

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