Contact us

Contact Us

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General inquiries

Client Contact Centre

The Client Contact Centre can provide information related to your account, password, registration, technical issues and special needs. Agents are available Monday to Friday, 8:00 a.m. to 8:00 p.m. (ET) and will respond to your requests as quickly as possible. Non-urgent requests can be sent by email; an initial response will generally be provided within three business days.

For more information, please see our service standards.


Canada School of Public Service
373 Sussex Drive
Ottawa, Ontario
K1N 6Z2

Special Needs

Please contact the Client Contact Centre to advise the School of any special needs:

Feedback, compliments and complaints

Feedback, compliments or complaints about your experience with the School are welcome.

International Delegations


Media inquiries



Library and publications

Campuses and regional offices

Access to information and privacy

Technical difficulties

If you need assistance accessing MyAccount, including a username or password, please contact the Client Contact Centre:

If you encounter technical difficulties on this website (not related to MyAccount), please contact


Phoenix your pay system



Training to introduce you to Phoenix, the Government of Canada's self-serve pay and benefits system.


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English, French, Improve your language skills

Improve your language skills

Improve your language skills

Explore interactive online tools designed to improve oral and written comprehension and fluency in your second official language.

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