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Learning Series on the Legal System

Learning Series on the Legal System

One of the hallmarks of legal services is the constant renewal of law and litigation.

Led by legal experts in various fields of law, these learning activities aim to demystify current legal issues and raise awareness among federal employees about legal issues that could have an impact on their programs and files.

The series of sessions listed below are held in Montréal.

Dispute prevention and resolution: reaching a negotiated solution

Internal conflicts, complaints, clients' claims, cases before the courts—learn how to better manage disputes on behalf of your organization.

This learning activity will address the features, as well as the pros and cons, of the various dispute prevention and resolution processes—such as negotiation, conciliation, mediation and arbitration—provided for in Quebec's new Code of Civil Procedure. Participants will also learn about best practices that can be introduced in federal institutions to better manage disputes and the associated costs.

Date, Time and Language:

November 16, 2017 | 1:00 pm to 4:00 pm (EST) | French—FULL


Guy Favreau Complex, 200 René Lévesque Boulevard West, East Tower, 8th floor, Laurentides Room, Montréal, Quebec


  • Stéphane Arcelin, Lawyer and member of the Ordre des comptables professionnels agréés du Québec (CPA), Regulatory Law Directorate, Department of Justice Canada
  • Bruno Levasseur, Senior Counsel, Tax Litigation Directorate, Department of Justice Canada


This activity is for members of the public service who are called upon to intervene in disputes and internal/external conflicts, as well as for managers and human resources personnel.


Quebec and Nunavut Region

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