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Service and Design Method Series

The pressure is greater than ever for government employees to deliver exceptional new products and efficient client‑focused services that respond to the changing needs of Canadian citizens. To meet these high expectations, public servants require a comprehensive understanding of the service design process.

The Service and Design Method Series explores the foundational elements of design methodology through the lens of seasoned practitioners, who will share their first-hand experiences and best practices.

Participants will gain insights into successful product management, agile and service design, as well as practical tips and examples of how to apply these methods at work.


Additional events in this series will be added to this page and our main Events page as they are confirmed.

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