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Facilitation Essentials Learning Path

Between evolving teams and projects and working in a hybrid world, approaches to facilitation can help public servants communicate and collaborate more effectively and meaningfully, and come together to achieve actionable outcomes.

Learn specific strategies, techniques and best practices that promote and enhance the skills, knowledge and behaviours needed to facilitate collaboration in any group setting.

Embarking on the facilitation journey

Embark on your journey to becoming a skilled facilitator with these foundational courses that set the stage for success.

  1. Facilitation Essentials: Discovering Facilitation Techniques (TRN149) Course
  2. Facilitation Essentials: Fundamentals of Facilitation (TRN123) Course

Foundational facilitation learning tools

Learn the basics in facilitation such as perfecting your dry run, creating opportunities to practise your skills, managing time effectively, listening actively, and building trust.

  1. Facilitation Essentials: Making the Most of Your Dry Run (TRN1-J11) Job aid
  2. Facilitation Essentials: Practice Makes Progress (TRN1-J10) Job aid
  3. Facilitation Essentials: Managing Time (TRN1-J06) Job aid
  4. Facilitation Essentials: Active Listening (TRN1-J02) Job aid
  5. Facilitation Essentials: Building Trust (TRN1-J03) Job aid

Intermediate facilitation learning tools

Now that you have got the basics down, let us take it up a notch. Learn skills that bridge the gap between the fundamentals and more advanced techniques, such as concluding sessions effectively and handling the needs of participants. These skills elevate your facilitation game.

  1. Facilitation Essentials: Concluding and Planning for Action (TRN1-J01) Job aid
  2. Facilitation Essentials: Summarizing and Synthesizing During a Meeting (TRN1-J12) Job aid
  3. Facilitation Essentials: Clarifying Participants' Needs (TRN1-J04) Job aid
  4. Facilitation Essentials: Navigating Participation Challenges (TRN1-J07) Job aid

Advanced facilitation learning tools

Ready to take on more advanced concepts? Refine your facilitation approach by learning about power dynamics, privilege and unconscious bias.

  1. Facilitation Essentials: Power and Privilege in Facilitation (TRN1-J09) Job aid
  2. Facilitation Essentials: Unconscious Bias (TRN1-J13) Job aid

Facilitation in virtual settings

In today's digital age, virtual meetings are a norm. Learn how to facilitate effectively in the online realm.

  1. Facilitation Essentials: Facilitating Virtual Meetings (TRN1-J05) Job aid
  2. Facilitation Essentials: The Six Key Roles for Effective Virtual Meetings (TRN1-J14) Job aid

Related learning products

  1. Responding to Unconscious Bias (INC133) Course
  2. Reflecting on Cultural Bias: Indigenous Perspectives (IRA101) Course
  3. Moving from Bias to Inclusion (INC123) Course
  4. Going Virtual: Conducting Remote Meetings (TRN219) Course

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