E-Mentoring Practices
This job aid outlines some applications of e-mentoring and provides strategies and concrete steps for leading others in a complex virtual environment.
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Mentoring is a long-established method of supporting professional development through guidance and advice. When we are teleworking, technology-enabled mentoring (e-mentoring) helps us maintain human connections and gives leaders an edge in a complex world.
By facilitating knowledge transfer and access to advice and guidance, e-mentoring empowers the workforce to respond with agility to emerging priorities.
Show others that you care!
Strategies
Micro-actions
Mentoring for well-being:
Cultivate trustful relationships
Encourage sharing of different perspectives
Boost sense of belonging
Name emotions (You sound a bit lost.)
Appreciate effort and participation(I really appreciate your comments.)
Mentoring for performance:
Clarify objectives
Focus on improvement
Broaden competencies
Repeat objectives often(Remember? The intent is to...)
Optimize learning(If you've learned something from this mistake, then it's no longer a mistake.)
Mentoring for engagement:
Value the person
Seek to empower
Help colleagues interconnect
Provide an objective and positive perspective(Here is how I see it...)
Start meetings with a personal "check-in"(In one or two words, how do you feel today?)
Mentoring for development:
Spark personal reflection
Challenge employees to be agile
Catalyze transformation
Demonstrate empathy(I can appreciate what you are feeling.)
Ask about options(How could it be different?)
Provide reassurance in the midst of chaos.
Features
Updates for employees on COVID-19, telework, advisories, messages and resources to share.
Consult learning resources for public servants during the COVID-19 pandemic.
This website is continually being updated in response to your feedback.
Date modified:
2020-06-11
