This job aid outlines some applications of e-mentoring and provides strategies and concrete steps for leading others in a complex virtual environment.
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Mentoring is a long-established method of supporting professional development through guidance and advice. When we are teleworking, technology-enabled mentoring (e-mentoring) helps us maintain human connections and gives leaders an edge in a complex world.
By facilitating knowledge transfer and access to advice and guidance, e-mentoring empowers the workforce to respond with agility to emerging priorities.
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| Strategies |
Micro-actions |
| Mentoring for well-being: |
- Cultivate trustful relationships
- Encourage sharing of different perspectives
- Boost sense of belonging
|
- Name emotions
(You sound a bit lost.)
- Appreciate effort and participation
(I really appreciate your comments.)
|
| Mentoring for performance: |
- Clarify objectives
- Focus on improvement
- Broaden competencies
|
- Repeat objectives often
(Remember? The intent is to...)
- Optimize learning
(If you've learned something from this mistake, then it's no longer a mistake.)
|
| Mentoring for engagement: |
- Value the person
- Seek to empower
- Help colleagues interconnect
|
- Provide an objective and positive perspective
(Here is how I see it...)
- Start meetings with a personal "check-in"
(In one or two words, how do you feel today?)
|
| Mentoring for development: |
- Spark personal reflection
- Challenge employees to be agile
- Catalyze transformation
|
- Demonstrate empathy
(I can appreciate what you are feeling.)
- Ask about options
(How could it be different?)
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Provide reassurance in the midst of chaos.
Transform change into opportunities.
