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Virtual Team Toolkit

This quick reference tool lists the various resources available to help public servants work virtually.

Blogs

Bus Rides

Canadian Digital Service

Living Digital

Living Digital

Podcast

Innovate on Demand

Innovate on Demand

Innovate on Demand: Virtual Leadership

Canada School of Public Service

For more information: canada.ca/coronavirus

Job aids

Online self-guided courses

Establishing Effective Virtual Teams (X175)
Learn about teamwork and team leadership when working on a virtual team, including topics such as remote management, communication tactics, assessment, and virtual team meetings.

Encouraging Team Communication and Collaboration (C052)
Offers strategies for encouraging teamwork, common tools and technologies for virtual team communication, and key considerations for establishing virtual communication guidelines.

Trust Building Through Effective Communication (C074)
Learn about teamwork and team leadership when working on a virtual team, including topics such as remote management, communication tactics, assessment, and virtual team meetings.

Leveraging Emotional Intelligence (W010)
Explains why emotional intelligence abilities are important for leaders and offers practical and positive techniques for promoting and improving emotional intelligence.

Polishing Your Feedback Skills (C013)
Examines when and how to give feedback positively, how to handle bad reactions, and how to give feedback to people at different organizational levels.

How to Manage Difficult Conversations (W009)
Provides a four-step process to prepare for a difficult conversation, as well as basic guidelines on initiating the conversation, managing stress, and demonstrating the right mindset during the conversation.

Performance Management for the Government of Canada (G140)
Emphasizes the implementation of best practices and techniques for performance management.

Facing the Management Challenges of Difficult Behaviour and Diverse Teams (X176)
Provides useful techniques and processes for conflict resolution when dealing with an employee's difficult behaviour.

Leading Your Team Through Change (G021)
Reviews the different types of resistance and obstacles to change, and how to overcome these barriers by introducing and communicating change effectively in your organization.

Leading Through the Challenge of Change (X165)
Provides strategies for overcoming the resistance to change, and steps to help you lead your team through the change process.

Additional resources


Features

COVID19

Information for Government of Canada employees: Coronavirus disease (COVID-19)

Updates for employees on COVID-19, telework, advisories, messages and resources to share.

COVID-19: Learning resources

COVID-19: Learning resourcesNew

Consult learning resources for public servants during the COVID-19 pandemic.

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