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Faculty member: Isabelle Chartrand

Pronouns: she / her
Location: Ottawa, Ontario | National Capital Region which is the traditional unceded territory of the Algonquin Anishnaabeg people

Isabelle Chartrand has worked in the Federal Public Service in Human Resources for the past 28 years. She started her career in staffing operations as a staffing assistant at the Canadian Museum of Civilization (now the Canadian Museum of History) and moved on to work in various departments while completing her university degree. After graduating from the Université du Québec en Outaouais, she pursued her career as an HR Advisor in Staffing Operations. She also had the opportunity to work in HR Programs and Labour Relations. Within a few years, Isabelle was appointed into leadership positions as Team Leader then Manager and subsequently became Assistant Director at the Canada Border Services Agency (CBSA) and Public Safety Canada (PS).

Isabelle had many opportunities to facilitate courses. While at Human Resources Social Development Canada (HRSDC), PS and CBSA she facilitated Departmental Sub-delegation training as well as other courses such as how to apply on jobs in the Federal Public Service. She also facilitated information sessions on the New Direction in Staffing while at the CBSA. With these experiences, Isabelle has discovered her passion for teaching and has taken the training for New CSPS Learning Facilitators. A truth be told, she found a passion and pursued her next career goal as a full-time Faculty Member.


  • Staffing
  • Human Resources
  • Leadership
  • Service Excellence


  • Bachelor's degree in Industrial Relations and Human Resources, Université du Québec en Outaouais

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