| The Design Process: Understanding the Problem (DDN237) |
This online self-paced course presents the foundational methods and tools needed to identify and analyze problems that need solving. |
| The Design Process: Design Research (DDN244) |
This online self-paced course outlines the benefits of design research and introduces common methodologies and key considerations for conducting data-driven, user-centric research in the public service context. |
| The Design Process: Qualitative Data Synthesis (DDN245) |
This online self-paced course presents practical methods for organizing, analyzing and synthesizing qualitative data to identify patterns and trends, validate assumptions, and draw useful insights. |
| The Design Process: Ideation and Conceptualization (DDN246) |
This online self-paced course provides the knowledge needed to run productive, useful, and equitable ideation sessions that will lead to solutions for identified problems. |
| The Design Process: Prototyping and Testing (DDN249) |
This online self-paced course presents the steps to take to create and test prototypes effectively. |